Returns & Exchanges


  1. Sold goods shall be returned and refunded for 7 days from the date of the invoice.
  2. Sold goods are replaced within 14 days from the date of the invoice.
  3. The original invoice must be considered when replacing the goods with absorption in the carton and without any damages.
  4. ID card and original invoice) to the nearest branch.
  5. The amount will be returned by check in the name of the owner of the bill in the case of cash payment in the event that any item from the invoice (a copy of the ID card and the invoice outline) is returned to the nearest branch.
  6. In the case of replacement, the amount of the new goods must not be less than the amount of the goods to be replaced.
  7. 2.5% of the invoice value will be deducted in the case of card payment, in the event that the customer retrieves the invoice in full bank charges (SADAD).
  8. The delivery amount will be deducted 50 riyals in case the invoice is returned.